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You may need to visit the network adapter manufacturer’s website and grab the latest drivers from there. You normally don’t need to use Device Manager to install them. On the flip side, a slow internet plan may not be enough for a houseful of devices no matter what router you use. A 500Mbps plan is generally enough for five adults in one household. A congested network usually means you’re trying to do too much with too little. To fix it, you need to decrease your internet usage, upgrade your router, or upgrade your internet plan.
Your device is on a crowded Wi-Fi channel

Manufacturers release updates to plug security holes, stomp out bugs in the code, and optimize performance. Our devices normally update automatically, but be sure they’re current before you spend any more time troubleshooting. "You get what you pay for" rings true for most of the routers we’ve tested. A budget router that can handle only two devices simultaneously can feel slow as snails next to one that can handle 12 simultaneously. Likewise, a router with a Gigabit Ethernet port is too slow for a 2Gbps internet plan. Some examples of things to avoid are placing your router underneath or behind metal furniture, right next to a tiled bathroom, or near a fish tank.
Check your router log
- Most antivirus software have an auto-update option that we recommend keeping switched on.
- This can happen if a program hogs all your bandwidth for a short period or conflicts with your firewall.
- Please cancel [Auto select channel including DFS channels], and select a different control channel, and then click Apply to save.
- If your equipment is running on outdated firmware, your internet may periodically disconnect due to glitches or registration issues.
- It’s the Grand Central Station of your home network and the only device connected to your provider’s modem.
- You can use a Wi-Fi analyzer app to see all the available channels and the usage on each, and then manually change the channel on your router or mesh system (if allowed).
A router glitch, faulty cabling, Office 365 sync problems and login fixes or congestion on your home network can bring your speeds to a standstill. Luckily, these issues are often easily solved with a few simple troubleshooting steps. When you use a wireless router to connect to the Internet, you find that your wireless connection device is often disconnected.

How can I extend my Wi-Fi range?
Below we take RT-AC88U for example, modern authentication troubleshooting for other models, please refer to user manual. Let me know if you have any follow up questions.I appreciate your time, patience and feedback through this process. Please have a good day, and thank you for consulting JustAnswer.com.
Cannot connect to wifi. Network status says "off" and network cable "disconnected". I have tried everything. I did get
Pay attention to your device’s Wi-Fi signal meter to see where your Wi-Fi signal gets weak and disconnects. Take note of areas where you disconnect while moving around, and pay attention to what stands between you and your router in those areas. The modem and router are little computers dedicated to carrying out specific tasks. And like other computing devices, sometimes things get scrambled in the memory and need a good flushing.
Hopefully, they can give you an estimate of when the service will be back to normal. Wi-Fi signals weaken over distance, so if you’re too far from your router, your internet may cut in and out as Wi-Fi struggles to reach your device. Obstructions between your device and router may also cause intermittent disconnections. Anytime you have issues with your internet, always restart the modem or gateway first. It sits at the edge of your provider’s network, so it could be the root cause of your connection woes. If Wired modern authentication troubleshooting devices can access to internet via modem, may refer to below trouble shooting steps.
Saying the internet is disconnected but connected!
We go deeper into each of these potential internet issues and how you can fix them further down the page. In the meantime, all the LED indicators of the router should be off and it’s a normal phenomenon because the router is rebooting itself. (1) For example, if you want to add a new 2.4 GHz WiFi band, keep 2.4 GHz, unchecked other WiFi bands, and then click [Apply] to save the settings. Band 5G-2Hz, cancel [Auto select channel including DFS channels]. Please refer to [Wireless Router] What is DFS (Dynamic Frequency Selection) and how does it work on ASUS router?