If you’re using Wi-Fi, a poor signal or interference may be the cause. See our guide on 10 easy ways to speed up your Wi-FI, to give your Wi-Fi a boost. It’s annoying to schedule and wait for an appointment, recreate Outlook profile step by step but it’s the best way to get your issue resolved permanently.

Reason #5—You’re having issues with your network cables

Wi-Fi signals weaken over distance, so if you’re too far from your router, your internet may cut in and out as Wi-Fi struggles to reach your device. Obstructions between your device and router may also cause intermittent disconnections. Anytime you have issues with your internet, always restart the modem or gateway first.

[Troubleshooting] WiFi signal is often disconnected

You normally don’t need to use Device Manager to install them. The network cabling in your home can cause your internet connection to disconnect if it’s damaged, loose, or configured poorly. On the flip side, FixTechGuide fix for stuck folders a slow internet plan may not be enough for a houseful of devices no matter what router you use. A 500Mbps plan is generally enough for five adults in one household. A congested network usually means you’re trying to do too much with too little.

Your modem is having issues

To fix it, you need to decrease your internet usage, upgrade your router, or upgrade your internet plan. A weak Wi-Fi signal can result from obstructions, a lack of range, or even interference from other Wi-Fi networks and electronic devices. You can download the latest drivers, software, firmware and user manuals in the ASUS Download Center. The wireless channel of the ASUS router is default to [Auto], you can switch to a control channel with less interference. If you have a separate stand-alone router, you should definitely make sure it’s up to date—especially if you didn’t get it from your provider.

Saying the internet is disconnected but connected!

• Programs that regularly update or check in with servers in the background are especially prone to creating intermittent internet disconnections.
• Manufacturers release updates to plug security holes, stomp out bugs in the code, and optimize performance.
• Your router keeps a log of significant events on your network.
• The modem and router are little computers dedicated to carrying out specific tasks.
• It sits at the edge of your provider’s network, so it could be the root cause of your connection woes.
• You can try adjusting the angle of the external antenna (e.g. 45 degrees, 90 degrees, etc.) to the optimal signal distance.
• Look for words like "failed," "malicious," or "attack." Google is your friend here—if you see anything suspicious, like the same entry popping up over and over, google it to see what’s going on.
• Routers and mesh systems normally pick the best channel group in your area.

Luckily, these issues are often easily solved with a few simple troubleshooting steps. If WiFi device can access to internet via Modem's WiFi, please login to ASUS router UI to see if router internet status shows disconnected. If you’re having issues with your modem, contact your internet provider.

Your device needs to update

You’re more likely to experience this problem if you supply your own modem or get a new one from your provider. With new services like fiber and 5G home internet, you may have a few more options than the last time you checked. Enter your zip code below to see which internet providers are in your area. You can check for outages by using your provider’s app, your account’s web portal, or by simply calling.

FAQ about disconnecting internet

Programs that regularly update or check in with servers in the background are especially prone to creating intermittent internet disconnections. Look out for cloud services and programs suites with inbox repair tool alternative update and licensing clients (like Adobe). If you call, you can also ask for information on past outages to see if it really is the cause of your persistent disconnections. Most internet providers keep excellent records of their customers’ internet connections. A technical support representative should be able to see exactly how many outages your address has suffered and exactly when those outages happened. Hopefully, they can give you an estimate of when the service will be back to normal.



Your internet provider automatically updates your modem, but it’s still worth double-checking to make sure the latest firmware is installed. Your modem and router need regular firmware updates to function properly. If your equipment is running on outdated firmware, your internet may periodically disconnect due to glitches or registration issues. Your computer’s operating system updates the drivers to your network adapter (or network card) automatically unless you disabled auto-updates in your operating system.