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If you can sync your email when the firewall is turned off, you'll need to allow the Mail and Calendar apps through the firewall. Windows Defender Security Center is free security software that's included with Windows 10. If you haven't installed alternative security software, you should temporarily turn off Windows Defender Security Center. Test other Office 365 sync problems and login fixes programs or websites to be sure Outlook is the only problem.
Method 4: Recreating the Outlook Profile
If you still can't sync your email after removing your account and adding it again, you might need repair corrupted OST in Outlook to add the account using advanced setup. For more information, see Add an account using advanced setup. Now, we will verify the server settings to fix the Outlook synchronization error. Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow.

Check the connectivity to your email server
- There are various methods to resolve the Outlook sync issues, including manual and third-party solutions.
- I’ve been in contact with Microsoft they had me migrate his account\data to another server this did not fix it.
- The Support and Recovery Assistant, a tool provided by Microsoft, can identify and resolve common Outlook problems.
- Before you begin, make sure that your device has the latest operating system and app updates.
- Below are the steps I’ve taken to try to resolve this issue.
- Firewalls and antivirus software might prevent you from syncing your email and calendar events.
- If so, you'll see a message that says, "There is a problem with the server's security certificate. The security certificate is not from a trusted certifying authority."
- This solution will be beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files.
However I do not use Outlook on it as much as I do on my desktop. If you're using an Exchange account that requires advanced settings, you'll need to remove the account and add it again using advanced settings. To add the account using advanced settings, see Add an account using advanced setup. The Support and Recovery Assistant, a tool provided by Microsoft, can identify and resolve common Outlook problems. It is capable of automatically Send/receive error 0X800CCC0E Fix identifying problems with account setups, sync, and other typical mistakes.
Methods to fix Microsoft Outlook syncing error
To solve your Outlook issues, download the application from the Microsoft website and follow the directions. If I check the sync log I see a lot of sync errors for Inbox, sent items and a few other folders. The most common cause of an out-of-date account is an incorrect password. In the notification bar at the top of the app, select Fix account. If your password is incorrect, you'll see a message asking you to update your password.
Microsoft Outlook Sync issues

I’ve tried the Microsoft office uninstall tool provided by Microsoft (which deletes more items then just control panel uninstall). Below are the steps I’ve taken to try to resolve this issue. Two-factor authentication helps protect your account by making it more difficult for someone else to sign in. It verifies your identity using your password and a contact method (also known as security info). Outlook will show as connected to Exchange but is not receiving any new email. This can happen for days at a time, and then disappear for a day or 2, only to appear again.